Jet Airways — cancellation and refund

Address:

Chennai, Tamil Nadu

PNR REF : NTDDNU XLXWOK CZSDUW RXDYQG I really dont understand how this company survives. The above 4 bookings were done by me to travel between Chennai and Hyderabad You can see the number of times i have called customer service and the number of times my bookings were changed and the number of times my bookings were cancelled. After all the pain and frustration they have given me, they dont refund the money they owe me . I dont understand how they think they can cheat me of my money. I have had to speak to so many people ( see list below) to understand what is happening Then to top it I was told that all refund will be processed and I wait for 15 days and realize that no one has done anything Then i again call and this time they say refund process has started I go back to check my accounts and they dont refund me the full amount and say you are charging me convenience fee CAN SOMEONE PLS EXPLAIN WHICH ASPECT OF THIS TRANSACTION IS CONVENIENT ??????/ The people who DID NOT solve my problem in Jet Airways Tushar[protected] Avinash - Asim- Sahil sharma floor supervisor Deepna Niveditha – Buvnesh Vidur- floor supervisor - Dilpreet Richa - floor Manager Vikas trivedi--- asst manager After a long fight they said everything has been redunded and I still see that they have not refunded me 500 Rs. Can some on pls help me? The hasle frustration and pain I have had to go through with them is unimaginable First they cancel several flights and then they dont give us our money back..