Jet Airways — cancellation charges and refund

Address:

Chennai, Tamil Nadu

I am senior citizen aged 81 years and I live with my wife aged 71 in velachery., Chennai. We had planned to go to Mumbai on the 5th Feb and return to chennai on the 9th Feb 2015 and booked our tickets thru M/s.Anu Travel links as per ETKT 589 [protected] dt 05 jan2015 and ETKT 589 [protected] dt 05 jan 2015. Unfortunately my wife had an accident and she had a broken thigh bone and was admitted to M/S.SRM.I.M.S Hospital for an operation . She was admiited inthe hospital on the 20th of Jan 2015 and thwe HIP REPLACEMNT operation was done on the 24th Jan 2015 by DR.Vijay Bose, Surgeon. She was discharged on the 2nd Feb 2015 and was advised 6 weeks of post operative treatment. In view of the extraordinary circumstances we had to cancel our ticket thru our agent M/S.Anu travel links. I am sure you have your own set of rules for refund under normal circumstance. We would request you to kindly consider this matter with special consideration as this was beyond anyone`s control Thanking you Ramanathan