I had a booked flight ticket from ahmedabad to mumbai and connection flight from mumbai to trivandrum on 22/10/2015. due to change my travel plan when i tried to cancel the tickets on 01/10/2015, for total fare of Rs.8905/- the refund amount is only.Rs.1201/- when contacted the airline service, i am told that my journey from ahmedabad to mumbai and from mumbai to trivandrum were done at two different classes and that for my journey from AHD -MUM there is cancellation fee of Rs.2750/- + tax whereas for MUM-TRV only tax is refundable as it was done under whiskey class or something like that. my grievance is that booking under different classes is their internal issue and i was not informed that it will be booked under different class and i am not eligible for refund amount for my second flight.i strongly feel that they are cheating the customers by some internal arrangement by way naming it under different classes while i was given the option of ECONOMY class only.
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