Jet Airways — Cancelled flight

Address:Coimbatore, Tamil Nadu, V3S3T1

My name is ronald francis and used jet airways flight services on
15th of march 2016
Yvr - lon - bom - coimbatore
Return flight on
Sun 26th march 2016
Cjb - blr and via air france to yvr

Flight # 9w 2650 21:30 got cancelled...And stressed my whole trip back to vancouver.

On saturday, just after 17:00 hrs, jet airways staff called me and informed that the 21:30 flight is cancelled and fair will be refunded. What a last minute nightmare?

I would like to find out the real reason on the cancellation, is it due to lack of passengers?

How would you compensate if i have missed my air france flight in blr?

Due to my international flight at blr, she offered me 18:55 air costa flight.

At that time i was in r.S.Puram and have to rush to my place in trinity nagar near sundarapuram and took my partially packed luggage and barly made it to the flight. What a stressfull evening that the cancellation caused.

Thanks to family, such a risky driving to airport.
I missed my final dinner with my family.
And have to take off early from my family.

This caused me to reach early in blr...Stranded without wifi and dinner.

On top that irresponsible treatment of jet airways staff at blr was a highlight of my trip. Inability to help me connect with wifi or provide me with any lounge access.

For all my queries, i was just given the email address for to complain and no immediate, swift solution for my situation.

Hoping to talk customer service.
Was this information helpful?
No (0)
Yes (0)
Jet Airways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jet Airways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    2693
    Pending
    0
    Resolved
    582
    Jet Airways Address
    Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
    View all Jet Airways contact information