Jet Airways — cancelled flight without prior notice,

Address:	New Delhi, Delhi
Website:	www.jetairways.com

I booked my fright for 3 passengers from ibibo app (Jet airways), from mumbai to lucknow (Via delhi).
After we boarded from mumbai, we were informed that our flight from del to lucknow didn't existed.
When i called customer care (Ibibo) they told me that its an issue from jet airways side, they cant do anything in this case, so they told me that they are patching me to jetairways customer support, who also said that we can help u at this moment & we can arrange a next flight after a day, by then we can wait at airport for the whole time.
I consistently asked them to arrange a flight since passengers (My family) need to reach lucknow on time due to some prior commitments, but they keep talking about the our current problem, without a possible solution.
So eventually i have to book another flight from (Make my trip/indigo) which cost me around 14k, and the worst part is that even till after another day, they are showing the same flight (As travelled) on application of go ibibo of the jet airways flight which never existed.
See, money is not really an issue for me, but if companies like these are taking our money and promises us security & comfort before and during our journey, they should make sure that its done.
Also, the status for my query on goibibo is showing my query resolved without even asking me, whether its been resoleved or not.
Please ignore traveling by jet airways & using goibibo application.