Jet Airways — Change in flight time without intimation

Address:

New Delhi, Delhi

Hi, I was flying to Indore from New Delhi on July 30th, 2015. My flight number was 9W-791. The departure time on my ticket was 6:25 am. I was at the check in counter at 5:15 am and was told that the flight is already ready for departure and that its time has been changed to 5:25 am. I received no notification of this change of flight timing. When i check with the reservation counter, they said they had sent me a notification on my mobile whereas I received no such message. The tickets were non refundable and I lost all my money.This trip was planned much in advance, the tickets had been booked on 18th May. The attitude of the lady at the reservation counter was far from helpful. Hence I chose to book a new flight by myself and travel. The second flight i took was also a jet airways and a single ticket cost me more than thrice of what u had paid earlier. No more Jet airways travel for me from the next time.