Jet Airways — check in suitcase tampered cash stolen

Address:	Mumbai City, Maharashtra, 462016
Website:	[email protected]

I have lodged a complaint through email to jet airways for the cash of rs.5000/- stolen from my purse on 1/8/2017 on bhopal to chennai trip via mumbai. The tsa lock was intact with the sticker. Hence, i did not know that my suitcase was opened and money stolen. My complaint[protected] is not resolved till date. The jet airways has casually informed me that since the complaint was not made before leaving the airport, they are not able to redress it.
When the lock is intact, how do i know that my suitcase is tampered? When i have questioned so, they have no answer.
Four mails and approached the nodal officer but no resolution till date.