Jet Airways — code sharing problems | |||
Flew from paris af 0128. With connecting flight. To goa on jet airways flight. Cheek in mumbai. Your cheek in steward would not allow 12 kilos of hand baggage as allotted by af. Do you`ll have agreements on (Code sharing flights? The steward on counter 9. Refused any discussion. Wanted us to pay excess baggage. I`m flying back to france on the 18th of january 2019 flight no af 6793 carried out by jet airways. I would not like to encounter the same misunderstanding on the part of your staff. Why was the lady so adamant? In spite of the fact that we had 2 suitcases weighing 20 kilos and we are allowed 23 kilos. Please make an effort to coordinate the information between the code sharing companies, and thus avoiding unwanted harassment to your clients. Thanking you in advance and awaiting a quick reply if at all you do not agree with af then it has to us before departure Was this information helpful? | |||
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Jet Airways customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I reached dammam last friday i not receive my baggage my baggage is missing my baggage number 9W 672953 mumbai-Bahrain-Dammam when will i catch my baggage
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supervisor's reply, Apr 15, 2019
To author Johnvighesh
1. Nobody has a duty to respond or to exmine the anonymous complaint or purely indefinite complaint,
or the complaint, which does not disclose
- date of events,
- place of event,
-figures and currency.
2. There are no evidence of loss related to anyone.
3. The decision related to the result is upon the decision maker in a defined legal situation.
The decisnion maker can be the company, or the authority, or the court.
4. If the author does not know,
- when,
- where,
- the way of the submission of the complaint, the author can hire the profesional in related field of the civil aviation.
We can provide such legal service for the complainant for a small charge,
starting from USD 27 / SAR 99/ KWD10, paybale online againt invoice.
Regards,
sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd UK
e--mai to: < aryan(at)vivaldi.net >
1. Nobody has a duty to respond or to exmine the anonymous complaint or purely indefinite complaint,
or the complaint, which does not disclose
- date of events,
- place of event,
-figures and currency.
2. There are no evidence of loss related to anyone.
3. The decision related to the result is upon the decision maker in a defined legal situation.
The decisnion maker can be the company, or the authority, or the court.
4. If the author does not know,
- when,
- where,
- the way of the submission of the complaint, the author can hire the profesional in related field of the civil aviation.
We can provide such legal service for the complainant for a small charge,
starting from USD 27 / SAR 99/ KWD10, paybale online againt invoice.
Regards,
sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd UK
e--mai to: < aryan(at)vivaldi.net >
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It looks that you are not satisfined with the refusal to carry on baggage.
You complaint is not clear for the consideration for legal professioanal:-
- no dates / time
- no place
- no full ticket and conditions produced
- no bag tags
No ono' s duty is to satisfy such unidentified requests.
If you need the financial compensation, you must collect all the douments related to travel and you can hire a lawyer or a legal professional in the civil aviation, whcih will cost you about[protected]+ rupees, if you chose the Indian court, pluss other losses.
The procedure of the protection of the customers rights, in case of breaches, exist in France also.
Regards,
Sr manager for ICAO/IATA irregulations matters
Aryan enginners ltd
email for request with documents: aryan{at}vivaldi.net
where {at}=@ .