Jet Airways — delay in mishandled baggage

Baggage identification no ey593938. Arrived delhi from manchester (Uk) via abu dhabi. Second time consequently baggage mishandled on 9w flight from adh.

Arrived delhi 3rd sept, baggage arrived delhi 4th september, said to arrive lucknow airport for delivery on 5th september'17. Its more than 30 hours and baggage has not been delivered to me after it has arrived destination airport. Fyi, i live about 4 miles from airport. Contacting customer is painful and takes 30 minutes wait. First i was given time of delivery at 5 pm on 5th september, then 8pm on 5th september. On 6th morning i was told that we try to deliver asap but cannot give an eta so i am waiting all day for baggage delivery wasting my time and holidays. At 4 pm 6th september i am updated that unable to contact
Lucknow office so please wait till 6 pm.
I asked them grievance e-mail id of jetairways and i was told there is no grievance by mr neelesh.