Jet Airways — Denied Boarding

Address:

Mumbai City, Maharashtra

Dear Sir It is very unfortunate to tell you that i had a valid jet airways ticket pnr -DCRUCD flight no 2625, from mubai to bhopal and was denied boarding pass even as i was present there before 1 hour. i had requested many times to your rude staff( Wasim, Bhagyashree) but they acted very pricy and didnot coperate abit. i am a lady with my 7 year old kid traveling alone, they should have accomodated me. I even requested them to let me travel without any luggage as my husband was outside airport to take my luggage if the convyer belt was closed, but they didnot help me out. My reaching bhopal was very important and could not be delayed due to very important work. Your staff was very happy to let me know that i was carrying a nonrefundable ticket and will not get any refund. i also requested them to accomodate in another flight but they didnt. sir I have traveled with all the airlines in India but not a single airline has a staff like these guys.before 45 minutes departure i have boarded n no of flights. I request you to refund my money or i shall have to see an option of consumer court. [protected] Kalpana Mishra