Jet Airways — Educational tour spoiled

Address:	Shimla, Himachal Pradesh, 171003
Website:	www.jetairways.com

We (54 adults) have booked our flight from Delhi to Mumbai on 13/11/2015. Out of 54 Adults 28 persons flight was at 21:50Hrs and rest of 26 persons flight was at 22:50hrs. Because of heavy rush in security line we get some late we reached at Jet Airways Counter at 21:20hrs ( you can check with your airport entrance security camera also) But after reaching on gate the staffs of Jet Airways said that you are late and you cannot Check in. There was no announcement made and nobody had called us. The staffs are very roughly behaved to us. They told us that the rush in security is not their responsibility. This was a Students Group from Rampur Bushehar (Himachal Pradesh) Distt. Shimla going for educational tour to Mumbai – Goa Due to This Flight the School Management didn’t allow the rest of 26 persons to Board in the Flight and we face a Loss of INR213300/- of Flight Tickets The PNR Nos: 554V7E, 554YNU, 554RHJ, 555ANK, 55D4B2, UCMPFC/1B 55D4UY, 55D5K3, 55D574, 554XET, 554TBC