| Address: | New Delhi, Delhi, 110065 | | Website: | Yatra.com & Jet Airways |
I made a reservation today on January 4th morning via Yatra.com and booked 6 tickets (5 adults and 1 kid) travelling on Jet Airways.
The destination was selected incorrectly by me. I was supposed to travel from New Delhi to Lucknow on 26th January and was to return from Lucknow to New Delhi on 29th January.
However by mistake I booked it from Lucknow to New Delhi on 26th January and returning from New Delhi to Lucknow on January 29th.
I called Jet Airways same time and they are saying that per the fare rule policy, the change in ticket fee is 3700/- plus 6% service charge (one way) which is much higher than the price of the ticket.
And if I cancel the ticket then only 5670/ - will be refunded .The cancellation charges are way high. I want to travel on the same dates as there is a family function on January 26th.
So please check if you can cancel this reservation so that i can make a new reservation or if you can get the travel destination corrected.
Awaiting your response!
Reservation details are as follows:
PNR- PNR TSQZRJ
Booking Reference Number –[protected]
Total amount paid- Rs. 19, 960.00 Was this information helpful? | 
Greetings from Yatra.com!
Thank you for contacting us. As we can check that our team has been in contact with you and all the information has been shared with you. We regret to inform that the waiver on the cancellation charges will not be possible. Hope this resolves your query.
Should you have any further queries, please contact us at[protected] or write to us at [protected]@yatra.com and we would be happy to assist. For holidays please call on [protected].
Best Regards,
Yatra Care