Jet Airways — flight cancellation without prior notification

Address:

Dakshina Kannada, Karnataka

I must say that jet airways has been transformed from a trusted airline to one of the worst airlines in india.

I had a booking from mangalore to bangalore (Flight 9w 2404 on 25th feb, 2018) after which i had a connecting flight from bangalore to singapore on the same day but in a different airline. On the day of travel, the flight was mysteriously cancelled 2-3 hours before the flight.

On contacting the customer service, they did not agree to put me on a different flight on the same day even though it was available and instead postponed my travel to the next day without any prior information or consent. Since i had a connecting flight from bangalore, i had to book a different flight myself which cost me 4 times the usual amount since it was a last minute booking.

On checking with other people, it seems to be quite normal these days for jet airways to cancel flights on very short notice due to technical reasons. Lesser number of passengers in a particular flight seems to be categorized as a technical reason now a days perhaps. To avoid any meager losses, the flights are just cancelled and the passengers are forced to bear the losses.

I for one am never booking a jet flight again.