Jet Airways — Flight changes- Customer service not supportive Unexpected Changes - no resolution till date

 
2 Reviews
New Delhi, Delhi, India
 Nagesh Manu Soni
Flight changes- Customer service not supportive Unexpected Changes - MCYTJU (airline record Locator) I did send email as I was told by Jet airways supervisor- email was sent to [protected]@jetairways.com & [protected]@jetairways.com I am afraid I would not be able to catch the flight at 0500 on 09th April. I have called the customer service & they shared no reason for schedule change on my flights. I am attending an event in Agonda. I will be leaving from there at 03am, It taken 1 hr 20 minutes to reach the airport from there. I will not be able to reach airport before 04:20 am, Please help else I will miss my flight fro delhi, I have 5 pax traveling. I am not happy with the schedule change. Please fix it asap, I spoke with Deepak the Supervisor from Chandigarh Location, He said only you guys can make exception. Please reply asap

Complaint Status


[Mar 24, 2015] Jet Airways customer support has been notified about the posted complaint.
Updated by Nagesh Manu Soni, Mar 25, 2015
I am afraid I would not be able to catch the flight at 0500 on 09th April.I
have called the customer service & they shared no reason for
schedule change on my flights. I am attending an event in Agonda. I will
be leaving from there at 03am, It taken 1 hr 20 minutes to reach the
airport from there.I will not be able to reach airport before 04:20 am, Please help else I will miss my flight fro delhi, I have 5 pax traveling.I
am not happy with the schedule change. Please fix it asap, I spoke with
Deepak the Supervisor from Chandigarh Location, He said only you guys
can make exception.Please reply asap.
Updated by Nagesh Manu Soni, Mar 25, 2015
No Resolution till now
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Unexpected Changes & Unacceptable behaviour by customer service deptt

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    Jet Airways - Flight changes- Customer service not supportive Unexpected Changes - no resolution till date