Jet Airways — Flight changes- Customer service not supportive Unexpected Changes - no resolution till date

Address:New Delhi, Delhi

Flight changes- Customer service not supportive Unexpected Changes - MCYTJU (airline record Locator) I did send email as I was told by Jet airways supervisor- email was sent to [protected]@jetairways.com & [protected]@jetairways.com I am afraid I would not be able to catch the flight at 0500 on 09th April. I have called the customer service & they shared no reason for schedule change on my flights. I am attending an event in Agonda. I will be leaving from there at 03am, It taken 1 hr 20 minutes to reach the airport from there. I will not be able to reach airport before 04:20 am, Please help else I will miss my flight fro delhi, I have 5 pax traveling. I am not happy with the schedule change. Please fix it asap, I spoke with Deepak the Supervisor from Chandigarh Location, He said only you guys can make exception. Please reply asap
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Jet Airways customer support has been notified about the posted complaint.
Mar 25, 2015
Updated by Nagesh Manu Soni
I am afraid I would not be able to catch the flight at 0500 on 09th April.I
have called the customer service & they shared no reason for
schedule change on my flights. I am attending an event in Agonda. I will
be leaving from there at 03am, It taken 1 hr 20 minutes to reach the
airport from there.I will not be able to reach airport before 04:20 am, Please help else I will miss my flight fro delhi, I have 5 pax traveling.I
am not happy with the schedule change. Please fix it asap, I spoke with
Deepak the Supervisor from Chandigarh Location, He said only you guys
can make exception.Please reply asap.
Mar 25, 2015
Updated by Nagesh Manu Soni
No Resolution till now
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Unexpected Changes & Unacceptable behaviour by customer service deptt

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