[Resolved] Jet Airways — Flight Delay | |||
This is to lodge a complaint against Jet airways flight service we had booked a flight from Mumbai to Chennai and from Chennai to Tirucirappali (Trichy) as per the below flight details, Jet Lite - S2 3963 from Mumbai to Chennai - 16th April, 2013 departure time scheduled 9:25 AM Jet Lite - S2 3405 from Chennai to Tiruchirapally ( connecting flight) since the Mumbai flight delayed due to technical reasons and departed at 11:30AM and reached delayed at chennai. connecting flight schedule to departure from Chennai was 1:50 PM. and the passenger missed the flight and had to wait for 5 hours at the airport. passengers are elderly people of 70 plus age. Jet airways didnt take the responsibility of this callousness and asked the passengers to wait for 5 hours. i need an answer from Jet airways for this. rgds Nandha [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Jet Airways customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
On the 22nd January we had a 12 hour delay from Heathrow to Mumbai. Your representative gave us a letter for compensation stating we had to copy the letter to guest relations for our refund. We copied the letter with an e-mail and they said they would get back to us by the 24th February but did not. I recent the e-mail plus one to your help desk and still nothing can you sort this.
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Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
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