Jet Airways — flight operation cancelled and no communication

Address:

Skab Centre,Movenpick Hotel, Medina Road, P.O. Box 18600, Jeddah 21425, Jeddah, Saudi Arabia

Sudden information today and came to know jeddah ticket office is closed. Website still have jeddah office address and phone number. Paper message on the closed office door with couple of emails and call centre number.

Person attending simple said the operations closed and we have informed you on 12th march 2019. I do not recall of any emails and nothing in my email inbox. No sms or phone call. They could have called and offered another airlines or option. 2nd april 2019. Had to purchase costly tickets now