Jet Airways — Harassment

Address:

New Delhi, Delhi

We ve booked the flight on 16th June and the flight ws at 6.00 pm bit due to sm emergency we reachd at 5.25 pm at the counter of jet airways but the staff didn't let is board the flight as they said the counter is closed now. We really tried hard as the plane ws in the airport and it ws a domestic flight not international and chd is a small airport so we wud ve boarded easily in 30 mins but they didn't allow us and rather they sent us to reservation counter with one of his assistance to book the next flight. On the counter we got the tickets for 65000 which ws sheer ly three time the cost we booked. But at that time that ws the only thing we cud do.

I want to take up the matter with the higher officials and want a refund of my money as this ws the negligence of jet airway staff . We literally pleaded them as this ws our first experience of flying and also with jet airways.

Pls treat it as urgent and look to the matter.

Regards

Neetu sharma