[Resolved]  Jet Airways — Horrified disappointment on my trip from Mumbai to Delhi at Domestic Airport.

Address:

Mumbai City, Maharashtra

I traveled for the first time in 30 years to Mumbai and horrified when I missed might flight to Delhi after doing security check and waiting for announcement in the lounge. This would not have happened in North America. If I do not get a response I would write to CEO David Barger. I had checked in on flight from Bom. To Del on Nov 20, 2014. I was in the lounge waiting for announcement, i had bad stomach positioning so I was near washroom. I went to the counter the scar said sorry the flight has left I will escort you outside the security and you will have to buy a new ticket because your flight already left. I had no choice when I went to the ticketing counter they lady csr said it will be rupees 8000.00. I gave her my visa she said we do not take foreign Visa card only cash. I had to find ATM and withdraw money n go back and got the ticket. I ask for my receipt for cash they said your Boarding Pass is your ticket. Plus my baggage which if I was not on the flight as a rule after 911 should be offloaded was on the way to Delhi. I WOULD NOT HAVE missed my Flight if I was in North American Airport. as I had already gone through Security. I would like to get my cash receipt and the answer to this. if it is normally practice of this airlines. Thanks. Yazdi Kharwanwala.