Jet Airways — Inadequacy in services in Flight S2 425 | |||
Flight S2 4253 flying from Delhi to Chennai (Scheduled time: 1550 hours). The food was served along with a plastic cup, which usually is used for hot beverages after meals. A frequent system adopted by Jet airways is to switch on the seat belt sign, making excuses of the bad weather conditions, during which the beverages will not be served. It appears that they have adopted this policy of switching on the seat belt sign, to either delay the beverages (Chennai to Delhi, 22nd May, 190 hours), or NOT TO SERVE THE BEVERAGES at all. The cups were taken back, saying that the seat belt sign is on, and beverages will be served only after the bad weather conditions are over (THERE WAS NOT EVEN A SINGLE JERK, what to mention of the normal shocks noted during actual bad weather). The seat belt sign was kept open for about 45 min, after which the flight landed comfortably. There was no mention of any beverages which would have been served during the course of the flight. MOROVER, THE SEAT BELT SIGN PROMPTED ALL THE PASSENGERS TO REMAIN SEATED till the sign was switched off. So, what I gathered was the fact that the sign was switched on to defer the serving of beverages, due to which the passengers also had to suffer from not using the wash rooms at all. I would like to ask the crew members, and the staff operating, to confirm if that was the case. I don't mind beverages not being served, but keeping the passengers uninformed, and using the SEAT BELT sign for wrong reasons was wrong. PLEASE ASK THEM NOT TO MAKE IT A HABBIT. Was this information helpful? | |||
Jet Airways customer support has been notified about the posted complaint. | |||
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