[Resolved]  Jet Airways — inefficient / negligence in baggage loading system

Address:

New Delhi, Delhi

My baggage was not loaded in the flight 9w121 from london heathrow to delhi on 20th jan, 2019. While boarding the flight itself i told them to check for my bag but they were very lazy to check or track the bag. As per them if you don't receive it in delhi then make a complaint at delhi office.
At delhi airport my baggage was not received so i contacted an agent of jet airways. They told that they already got an email about my baggage from london office so they took my complaint (File reference : del9w88888) and told that my baggage will come on 21st jan, 2019 and i will receive it at my home address in delhi.
On 21st jan, 2019 i made so many calls to the call center and they don't have an update about the baggage itself.
Till today 22 jan, 2019 the bag is not loaded at london airport itself and india team is not able to contact the london team for an update. Horrible worst coordination and lazy airlines i have ever seen and they are least bothered about the passengers luggage and their worries.