Hi, I was booked on 9W 0070 on 30th December 2015 Mumbai to Bangkok Airline PNR No. JLAVYO and ticket no.[protected], however on arriving the check in counter I was asked to wait and was denied travel as the flight was overbooked. The reason sited for refusal was that I had booked the ticket but not the seat. I was asked to take a refund and 4000/- as compensation. However having argued extensively I was allotted a seat and was upgraded to Business Class. It was a harrowing experience and fail to understand such poor standards. Please explain and also would like a suitable compensation for this harassment.
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