Jet Airways — Irresponsible attitude from staffs

Abhinayav

Address:

Mumbai City, Maharashtra

Dear sir, this is to highlight to you about the worst experience my brother at jet airways counter at mumbai airport tonite. he had a connection flight from mumbai to kozikode via indigo airline (6e-129, pnr: d9485j) which was missed due to delay caused by 9w-7134 (pnr: bqvjtf) nagpur to mumbai on 9th july. jet airways didnt give any compensation or alternative solution to handel this situation. instead the supervisor on duty was asking us to purchase new ticket for next day. this is totally unacceptable way to approch a passanger who have missed his flight, time and money due to delay at your side. i humble request you to re-look in to this case and provide us a compensation at the earliest. i believe your orginisation is highly reputed and will not try to lose your fame in these pitty issues.
Regards,
Abhinaya vijayan.

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Comments

kumarpara

PNR:PVHKRL

Dear Sir

On London-Dhaka-London sector one change of date is allowed free of charge. But the Dhaka Jet Airways agent charged me BD Taka.21, 501.00 for changing one ticket to 06 September'16 and one to 06 October'16.

An important attraction of travelling in Jet Airways is the one free change of date.

I have been wrongfully charged this amount and request a full refund.

Best Regards.

M Iqbal Moin, PNR: PVHKRL

Shahnaz Armin Moin, PNR: UJVPYL