Jet Airways — Jet airways poor service

Address:	Mumbai City, Maharashtra, 400079
Website:	Jet airways

A highly u professional behavior by the duty staff. Something not expected from jet services. My flight was delayed by 2. 5 hours. On reaching the airport, i contacted the duty manager (Delvin) to put me on the earliest flight available. He made me wait for 45 minutes saying he will have to check with other airline. After which i had to call him and remind. He took me all the way back to the air india counter just to tell that the air india flight flying time is later than jet. Something he could have found out before causing harrasment to the cold stoner. Post this with a high headed attitude he just informed me to board with jet 415 and walked off quickly. The queue at the counter was very badly managed and i stood there for another 20 minutes to find out that the flight is all booked and no seat available. I waited another 15 minutes after persistence to get a seat on the same flight 10 minutes before the boarding time. The attitude and professionalism of the duty manager is highly unacceptable and unexpected. If this the kind of poor service with a rude attitude is what jet privilege members are promised, i would prefer flying other airlines. I am still waiting for the flight and boarding s still has not started for the already delayed flight.