[Resolved]  Jet Airways — Jet privilege membership no. 9W[protected] account missing miles claim

Address:

Mumbai City, Maharashtra

Hi, My self Sachin Tamrakar having a Jet privilege membership no. 9W[protected] as I'm a frequent flayer of Jet airways and I flew roundtrip with his partner airlines ( KQ 203) from Mumbai to Nairobi( Booking Ref No. AMADEUS: 6347YA)on date 18th December and with KQ-202 from Nairobi to Mumbai on date 13th JAN 2015. I did online check-in and enter my membership no. and also while check-in I submitted my Jet privilege membership card to his partner airlines check-in desk crew and they also confirm that membership no. is entered, also this no. reflecting in my boarding passes, but still this miles is missing in my privilege account even I also send three time email via my registered email ID but no reply from thenm and even i also called from Nairobi to their privilege service center on 4th Feb 2015 at evening 08:30(indian time) via ISD call and spend around 5-10 USD, to communicate my complain to them, and after 20-25 min long discussion, verification he told me that i was not claiming this miles and he entered my complain and promise me that miles will be credit within 48hrs from now the day I'm entering this complain almost 75 hrs again get over but my problem is still same. They laying with me and not crediting my miles in my account. Kindly requesting to please find attached scan copy of my boarding pass and do the need full asap. Email:- [protected]@yahoo.co.in