[Resolved]  Jet Airways — Lost Luggage - No response from Airline

Address:

Chennai, Tamil Nadu

Sir, Our staff member travelled from Chennai to Brussels on 11th June 2014. Chennai to AbuDhabi by Jet Airways and AbuDhabi by Etihad Airways. The baggage did not reach the destination and he launched a complaint. The reference given at the Brussels airport L&F ref no: BRUEY11403. Etihad Airways confirmed that Jet Airways did not hand over the baggage to them at AbuDhabi. JetAirways is not reachable on the phone. They have sent a formal acknowledgement for my email but no further emails or calls from them. I need help in taking action on Jet Airways who issued the ticket for the entire journey and are responsible for the lost baggage.