I am a regular traveler of this airlines. Me and my family of 5 travelled frol london to mumbai on ur airlines and now boarding for mumbai to chennai. I was told by your officials at the heathrow airport that my luggage will have international allowance. But here nothing was done n nobody considered it and took it's as domestic.
This was not acceptable at all we travelled a journey of 17 hours and we underwent this. Either you take an action or i will for sure go in media. I belong to a media group. We were not suppose to undergo this.
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Jul 28, 2018
Complaint marked as Resolved
Jet Airways customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2018
Jet Airways Customer Care's response Dear Guest,
Thank you for sharing your experience with regard to your travel on Jet Airways.
Would request you to please write to [protected]@jetairways.com with your PNR/Ticket details.
Regards
Guest Relations
Jet Airways (India) Ltd. | Kaledonia, 4th floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai
400 069 | India.
Working Hours: Mon-Fri[protected]hrs
[protected]@jetairways.com | www.jetairways.com
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