From,
Roshna abdul shukoor
Doha, qatar
Qatar id # [protected]
Mob: +[protected]
Respected sir,
Sub: mental torture at calicut international airport
I am roshna, a doctor from kannur district of kerala, india. I came to doha on july 28th 2017 through the jet airways flight @ 11.40 pm on july 27th 2017 via the calicut international airport. I was accompanied by my 2 month old infant. Here i have to painfully describe the mental torture that me and my baby faced from the airport authority while we were in the airport. I will make it as short as possible.
Incident: i reached the airport at 9.20 pm, my luggage was checked and while they were about to issue my boarding pass, they told me that my visa is cancelled and i can't go to qatar at this moment. My visa was of 3 years & immediately i made a call to my husband and he sent all the proof that i am allowed to enter the state of qatar with this resident permit (Qid# [protected]) (Re-entry fine payment details, moi documents, whichever i attached the details all) that i have shown to them. These were more than enough. I gave them the printouts of all documents by 9.40 pm. They were stubborn in their decision and denied me my boarding pass. My husband (Irfan kunhi purayil, qid# [protected]) talked to the airport authority (Via phone) who were very arrogant & later they even denied to take his call. Meanwhile the staff in the airport help center were telling me that, this is their regular habit to unwantedly torture the passenger. I was requesting for my boarding pass and on other hand my baby was crying. They didn't even made a provision to feed my baby. What they were repeatedly saying is ' you can't go to qatar, you may not waste our time, please leave the airport'. But i was confident that whatever documents i have given is fair enough to grant me my boarding pass. This torture continued till 11.20 pm. Another higher personnel of airport who was passing by enquired what's going on. As i was about to explain they cleverly handled the situation & to my surprise issued me the boarding pass (That they had printed at 10.40 pm) by 11.25 pm. They escaped from there soon after issuing me my boarding pass without giving me a chance to question them. I can't explain the pain and difficulty i experienced for 2 hours and also when i was running with my baby to aircraft within a timespan of 5 minutes. I tried to create an issue but they cleverly managed. On reaching doha international airport there were no issues at all. I exited the airport very quicky.
I wish such incident should not recur and such persons shouldnot be allowed to sit in such positions to destroy the value & credibility of those positions. They should think twice before torturing any passenger.
I am giving a complaint to the chief minister, and qatar ministry of economy and commerce
Thanking you,
Yours faithfully,
Roshna abdul shukkoor
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