[Resolved] Jet Airways — merger of jp membership account - not resolved | |||
Merger of JP Membership Account - Not Resolved I have raised a request to merger of JP Membership Account[protected] from 19th July 2017 with Reference ID =[protected] which is still not Resolved. I have been following up continuously by emails & also by calling the Jetairways support number. Only Assurance are been committed to resolve the merger issue - both on telephone as well as emails. It is now long wait to get this issue re-solved. It seems that Jet airways such a huge organization does not pay any attention to customers. It takes the customers for granted, I guess this is the strategy to play with customers & take them on ride. Such a is horrible & terrible Service provided on ground. This is ridiculous as I have been speaking to your customer care 12-15 times from last week but no action was taken. This process is disappointing. If this is how you would treat a so called “jet privileged” member then why at all these schemes in place? Was this information helpful? | |||
Jul 29, 2018 Complaint marked as Resolved Mr. Abhisheek - Manager ( of JET airways Telephonic Support Team ) sorted out the issue.
He assured that he will be resolving the issue the same day I had called up. He also assured that he will update me personally once the issue is Re-solved, which he did Call up.
So Thanks to Mr. Abhisheek to resolve my problem of JP Account merger. Jet Airways customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Today 24/07/2018 i reach before 10:30 at IGI T3 and the departure was for 11:10am & i didn't know about this. And it was so much emergency for me to reach home and even i request everyone working there coz i still got time but the only thing i got was " rejection" and sorry to say im really not satisfied with the behaviour's of the staffs there.
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