Jet Airways — Mid air suffocation; courtesy Jet Airways | |||
My 8th May 2016 Hyderabad - Mumbai flight (9W7019) turned into a nightmare as the Jet Airways staff just before take off announced that the air conditioning has a technical issue and won't work well. Not that we hadn't felt the air conditioning being sub par before this but we hoped it would sort out before take off. However to our horror that wasn't to be. What's worse is the smug attitude of the airline post this mess; through all their emails and apologies they only say it was an inconvenience nothing about it being a safety hazard. Seriously!!! What if there were heart / asthma patients on board...and the air conditioning wasn't just uncomfortably sub par it was bloody suffocating. In fact one Jet Airways steward even mentioned to me as I complained that there are other passengers too who were sweating...so until then they too realised this was hazardous! Post that all they've been apologising for is a slight / mild discomfort. Disgusting! Anyway I have no expectations from an airline which only few years back plummeted 5000 ft because the pilot was asleep and co-pilot was busy on his tab. Jeopardising passenger safety seems to be part of the job role at Jet it seems. I'm done with this airline for sure...DGCA, Ethiad what about you??? Was this information helpful? | |||
Jet Airways customer support has been notified about the posted complaint. | |||
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Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
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