Jet Airways — mis management in flight no. 9w-547

Address:	249401
Website:	jetairways.com

Sir, we 6 nos. Of family members boarded from dubai in flight no. 9w-547 in your esteemed co's flight at around 9.30pm against pnr duusnd on dated 13/08/2017. The flight started on right time at 10.05pm. But when we sitted in the flight, there was very hot, such as air-condtioner was not working. Every passanger was crying and calling your staff members for serve the water, but your staff members were not hearing anything. About after 1 hour, they came and serve the water. Sir, i am your regular customer, but at that time my exprience was very bad, not my, but all the passangers, who were in the flight. There was no care of the passangers. You are requested to please look into the matter.