Jet Airways — misbehaviour of buggy driver at the airport

I have my flight today at 12. (9w 2283) from bombay to indore. I reached bombay airport and asked the authorities how far my gate number as i have a knee injury and requested for wheel chair. They told me it isn't very far so i thought i'll manage. But after security check they told me its very far (86b) so i requested the buggy driver to drop me and he refused to drop me and misbehaved to an extent that made me cry. I kept requesting him but he wouldn't agree and made silly excuses. After a lot of nussiance he agreed to drop after i started to feel unbearable pain.
We people pay so much to travel and this is how you treat a person who's injured or anybody for that matter.
I hope you take the necessary action.
Thank you