Jet Airways — misbehaviour of jet airways staff at kolkata airport and have not allowed me to board the flight after getting boarding pass.

Address:

Kolkata, West Bengal

I want to inform you about my bad experience at kolkata airport by jet airways staffs. I was traveling from kolkata to aizawl on 3rd october 2017 by jet airways flight no. 615 and my pnr number is dzbjik. I reached airport on time, got my boarding pass and have gone through security check and i was waiting for my flight to board it. I went to toilet and as soon as i came out i directly went to the gate for boarding. One lady staff from jet airways told me that i cant board the flight. The flight was standing there for more than 15 minutes. I have requested her to allow me to go inside the flight but she misbehaved with me by saying that i am a dumb women and ask me to get out of that place. I was pleading her with my folded hands. If you do not believe me please check the cc tv camera. I asked them whether they have called my name then she told that its not their duty to call by my name or telephone me or sending email in a very rude way.
I want full refund of my ticket and i want proper justice.