Jet Airways — Mismanagement of customer booking

Address:	Mumbai City, Maharashtra, 110075
Website:	www.jetairways.com

I booked a seat for Rs. 21100 in Jet Airways flight 9W397 from Mumbai to Bangalore on 29 Oct 2015. I arrived on time but the flight was overbooked because of which I was shifted to another flight which was almost 2 hours late. I was travelling for an important business meeting and getting late resulted in a huge loss of reputation for me and my organization. I was compensated Rs. 3000 for delay but i completely refuse to accept it as a compensation for the inconvenience that was caused to me. This is not a case of delay but mismanagement of customer booking on your part. This is not how a leading carrier like yours should treat their customers. especially who are also given a Jet privilege membership[protected]. This is completely unethical and I am also escalating this to DGCA.

Looking forward to hear from you.