Jet Airways — missed the connecting flight due to delay in unboarding the flight 9w234

Address:	New Delhi, Delhi, 110059
Website:	Consumer complaints.in

Hi,

I am very much upset with jet airways as we were not allowed to unboard the plane and we were waiting for half an hour in the flight after it landed at toronto pearson airport due to some medical emergency on board. Me and my mom were traveling from new delhi to regina on 18 september 2017 jet airways 9w 234 and as we have requested for wheelchair for my mom they took so much time at the toronto pearson airport to provide my mom with the wheelchair and another half an hour was wasted. Due to all this nuisance we missed our connecting flight ac 117 to regina and we were so exhausted and very much tensed and upset as we were asked to rebook the flight to regina and the waiting time was 7 hours. The rebooked flight was ac 1107. The total travelling time increased from 20:35 hours to approximately 35 hours. There is a health concern with my mom and till now she is not in good health. I am very much upset and due to all this we had to further cancel our other bookings too.

So, i would like to ask for the compensation as we are so much stressed and upset too.

Looking forward to hear from you soon.

Regards
Deepti bhatia