Jet Airways — Missing baggage ( Stolen Baggage) by Jet airways

Address:

Mumbai City, Maharashtra

Hello, This is Chintankumar Patel( I travelled from London to Mumbai airport on 15 Feb with 5 baggage. Jet airways has delivered 3 baggage after two days. for my last two baggage i kept calling everyday for 4-5 times and 2-3 hrs per day. I had lot of baby food in those baggage. I kept telling that we are without baby food in india but no body listen to me. I email never responded by Jet airways. Finally after more that 25 hrs calling after 10 days they confirmed that they found last two baggage at delhi airport and going to deliver soon. they kept telling me for 5 days that will deliver this evening. fiinally i got one baggage after 20 days but for baggage which has hugher value items and baby food and baby toys as well one high priced smartphone. they didnt deliver that baggage. At the end they transfer my ref no BOM9W69897 to claims department. It's been 5-6 days i have sent out my receipt but no reply from Claims department. Finally Jet airways proved that they stolen my baggage and now they dont want to pay me anything for my missing baggage. I have audio recording proof which says my all baggage received and going to deliver soon..