Jet Airways — missing of luggage

Address:

New Delhi, Delhi

Hello Jet airways.My name is Jovin Jacob Complaint number-EY 177010 ...This is for ur kind information that my luggage is missing on 11/06/15 during my flight from Kuwait to Delhi... And till today there is no responds from Ur side at all. I kept calling in Ur customer care service. Yesterday they told me that the bag is already arrived in Delhi airport on 13/06 and its with costoms. Today again I called them and they are saying that they are still tracing my luggage. What is going on I don't know today its the sixth day. And nobody is answering me properly and when they gonna deliver my luggage. Take it as a serious issue for u may be its a normal thing that everyday u r facing this. This was my first travelling experience with jet and will be the last... Thank u