| Address: | Mumbai City, Maharashtra, 400099 | | Website: | www.jetairways.com |
I made a booking ref: ahhfnw. On 13th july 20178 for flight from hyd-dmm travel date 21, sep 2017 on jet airways.
I tried making the cancellation to the booking ahhfnw on 14th july within 24hrs time of booking, but to my utter dismay the cancellation request was not accepted and i was getting redirected to the home page of the airline repeatedly.
As per the zero charge cancellation policy within 24 hours the airline is supposed to cancel my booking without any charge but, cancellation was not accepted on the website for couple of hours until such time that twenty four hours passed after which my cancellation request was applied around the midnight of 14th sep 2017 and i have been charged a high amount towards the cancellation of the tickets.
Now the airline is refusing to take the responsibility and reimburse me for the amount wrongly charged, showing the actual cancel time as their excuse for the same. Was this information helpful? | 
Post your Comment