[Resolved]  Jet Airways — NO ACTION ON CREDITING BACK MY JP MILES PURCHASED TO MY ACCOUNT

Address:

Thane, Maharashtra

Dear Sir I had purchased 500 JP Miles through Jet Airways Website (online) on 18.12.2014 vide transaction reference no 91612 to credit in my Jet Privelege account no.[protected] with an intention to book a ticket by redeeming JP Miles. To my surprise till now these 500 JP Miles are not credited to my account because of which I could not book the required tickets by redeeming my JP Miles. I had send a mail to Jetairways customer care on this on 18.12.14 & 19.12.14 for which I received a system auto-generated mail response, however no action is taken till now to credit these JP Miles to my JP account no.[protected]. I am also not able to jet airways in their customer care no.[protected] / 61211000 which is again put on auto-recorded voice / message. Request you to intervene immediately and credit back the 500 JP Miles immediately to my JP Account enabling me to book the air tickets immediately. Hope I receive an action through and not an auto-generated response once again. Incase if you would like to call me, please do call me in my mobile no.[protected] or [protected] Thanks and Regards Subhash. A.C.