Jet Airways — No help even if the missing items from baggage is reported

Address:	530011
Website:	jetairways.com

Hi!

I have travelled from London to Visakhapatnam via Mumbai on Jetairways connecting flight on 15th Dec'2016. I was lucky to get all the baggages checked-in at the Visakhapatnam airport, but not all the items within the baggage. I could trace there is a missing item and some currency from one of the checked-in baggage. I have reported the airlines the immediate day about this, but they are reluctant to take up the case, as they keep quoting customer has left the airport and claims would not be accepted if raised after leaving the airport.

My concern is, how would a customer report about missing items from checked-in baggage while he was in airport and he hasn't opened his baggage.

Even though this being business trip, I am hopeless with their services.

I have a loss of Rs.12000 INR for all the valuable estimated.