Jet Airways — No medical help at mumbai arrival

Address:

Mumbai City, Maharashtra, 400058

I am 59 + yrs old and traveled by flt no 9W 7130 seat 10A SEQ 0005 form Rajkot to Mumbai. At Mumbai after alighting while boarding your transport bus I fell and cut my leg-shin very badly and was bleeding profusely with no help from either the Crew or the ground staff. There was blood on the boarding steps, in the bus and still no help I kept bleeding until I reached the terminal and with the help of a porter helped myself into a wheel chair, reported to the counter at arrival only to be told that the MI room is on the other end at Departure, MI room gave me a bandage first aid and asked to go to a hospital for x ray and stitches. All along in the corridors of the Departure lounge I was bleeding and there were no taxis at that end to take me to hospital so I travel back bleeding all the way wait in the Q for a Taxi and then drive off to Kokilaben Ambani Hospital, where I had three stitches done and for the last one week under treatment only because no aid was available at the right time Jet airways must look into such cases and make arrangement at arrival hall for such accidents and train their staff to attend to emergencies like this.