Jet Airways — Non credit of JP miles for previous journey due to expiry periods

Address:

Ranchi, Jharkhand

Dear Sir, Please refer PNR MMVJFA and UFIGQI. I have become the member of jet privileged in Aug 2014. Once upon I have spoken to jet airways care who deals with jp miles he told me due tech errors not able to update my jp miles. After that I have tried many times through on line, but never sucedded and always showing your request could not be processed presently try after sometimes. Mean while 180 days period over (expiry) .Few days before I have spoken to Jet airways customer care he replied due to expiry . my jp miles could not be updated. So please me clarified where I am in fault. Looking forward for your favorable action please.