Jet Airways — Non receipt of funds of cancelled ticket

Address:

Nashik, Maharashtra, 422221

I have booked a ticket from delhi to portblair and back with ticket NO[protected] and PNR No KRQPED. The returning ticket is on 05 Dec 15 that was cancelled due to chennai flood. This ticket was modified and new date of travel was 10 Dec but later on that was also cancelled. I was confirmed that i will get the refund within 10 to 15 days but i have not received it till date. After that i have contacted cutomer care then they have told me that there is no information relating to your ticket available i will process your request and revert you back. but i have not received any info regarding that till now.