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Jet Airways — non refund of cancelled international jet airway flights

I have received a changed itenary followed by cancellation of my flights booked with jet airways. The booking code for the flight is skaizr and the total amount is 2980 euros. The flight booking was for our four family members for visiting our family in india. We have also received the cancellation confirmation from the online portal flug, de which booked our tickets (Booking code/confirmation number: s535zp,[protected]
We have not received the refund amount yet. We were informed by the online portal that jet airways is not refunding the amount. Can you kindly help us to receive the refund?
Vijayshankar sivanandam

Complaint Status

[May 02, 2019] Jet Airways customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: ShareTweet


To the anonymous author
residing at Mozartstrasse 30, Erlangen, Germany, Erlangen, India

It is impossible and nobody has a duty

- to respond to anonymous correspondence (to pay to anonymous account),

- to conslude regarding the indefinite request

- to verify the conditions of 1 or more invisible tickets,

- to conclude about the conditions of invisible PNR SKAIZR .

The conditions of ticket are governmned by hundreds of rules.

On 17 April 2019 jet air carrier cancelled the operations.

If the author seeks the monetory solution, kindly

1. Introduce yourself by provideing the full name, address, contact

2. Attach the ticket, which contains PNR SKAIZR,

3. Specify the exact request in figures,

4. Submit the complaint to the air carrier or to the authority according to the rules of the complaining procedure or, alternatively,
if you do not know the rules, request the assitance of the legal adviser for the fee.

sr manager for ICAO / IATA irregularity matters (Asia and Europe)
Aryan engineers Ltd
electronic address for request with tickets and PNR:
// (at) = @
They are not sending my money 2000 can you plz help me his no+[protected] plz help me

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