Jet Airways — not get ticket

Address:

Jaipur, Rajasthan

Dear sir, madam i am rinki sharma from switzerland.my ticket is swiss airline zurich to delhi, in 23 march 2013.this next airline jet airways delhi to jaipur, but i was go bagage cheking, but your crew not gave me ticket, they sayd this ticket number is not show my computer, i had a big problem in aipport, after that i thing i i take new ticket, but they give me ticket very costly.not bagagae not allowence, pay extra, my ticket booke for germant travel agent, jet airways member says you call you travel agent, but that time its not possible, because timing its not suffecient, and 3.00 clock am.i asked every jet member but they not help me, and they not search my new ticket number, why?and also sayed this your problem and your travel agent, and now they not give return money, please send me your answer,