Jet Airways — Not operating flights but making bookings desperately saying sorry

Website:

Via.com

I'm a dentist from kuwait booked a flight to travel to chennai today. Before booking I asked the customer care whether the flight is operated to chennai. They answered "Yes". But when I reached the same day I book my flight after 12hiurs ( I'm travelling the same day ) To the check in counter they're irresponsibly answering and shouting that they cannot do anything. But my flight to chennai is cancelled. With no other choice left they pushed me to a decision of going to Hyderabad. Which is very faraway from my place.(chennai). The guy is asking me that I should ask only chennai airport. Then y u people committ to the passengers. Now I'm helpless standing in kuwait airport for the next flight to Mumbai connecting to Hyderabad. I missed my flight eventho I made web checkin and arrived 1 hour before. Shame on u jet airways. They made me wait fr half an hour fr this. I[censored] can't do not confirm the ticket. Don't give e boarding pass. Now he can I get to my place frm Hyderabad??????????? My flight pnr. PVXVDX