Jet Airways — POOR SERVICE by agent Nivedita Nandoskar Agent sign TNQ from-MUMBAI

I called your number today [protected] about the schedule change on BA flight but Ticket is issued by 9W Airlines. She first informed to call BA AL as they made the schedule change. I had already spoken with BA AL agent and they have requested me to call 9W AL as 9W AL is the ticketing carrier. When i called back 9W AL spoke with same agent Nivedita Nandoskar she started shouting and told that she cant see the schedule change. So i told her to check on BA website. She said she dont have access to check on BA AL website. So I told her that I can call BA AL right now and make a conformance call so that they can confirm there is flight delay and it is causing a miss connection. She was ok and when I placed her on hold for not more than 1 Minute to call BA AL she had disconnected the call.. NEED HELP ON THIS PNR *** NVCLBZ **