Jet Airways — Reference id 6155931 denial / delay of redemption services of air miles.

Address:	Indore, Madhya Pradesh, 452001
Website:	JET AIRWAYS

Reference id 6155931 denial / delay of redemption services of air miles.

My email of 28th april 2016 on the subject through online complaints. The issue has again repeated itself inspite of the mail. Refer to the following pnr

(I) fperli 10.05.2016 ms. Gangesh kumari kak indore to mumbai
(Ii) hzkhoh 11.05.2016 ms. Gangesh kumari kak mumbai to indore

Once again, your reservation, specifically a mr. Maninder singh declined to confirm a seat when asked on 4.5.16 at 2:50 pm. He said he would only consider it at the last moment and i would have to wait.

Question is why do i have to wait ? The answer seems to be the members encashing air miles are low priority, second class passengers whose request are put in a separate quota and considered only in that quota. This is discriminatory and denial of privilege to a jet privilege member.

My earlier grievance as referred above has not been replied to instead once again i have been harassed and discriminated against for using the air miles i have earned.

Kindly immediately confirm the seats in the upgraded class as requested using air miles and also reply to my mail of 28th april 2016.

Thanking you,

Mrs. Gangesh kumari kak
J.P. No.[protected]