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I, ram gupta, checked in at the flight 9w122 at 1:30 p. M. From delhi to london on 27th october. I was connecting to jfk via vs 25 and then to jet blue 557 to aruba. As i had 2 bags to check in, i was told to pay rs. 4. 985 for the second bag. And then they noticed that my carry on was heavier and impleaded me to check in that one as well with a similar charge. At the cashier the total charge bacame rs. 29. 300. After complaining to the duty manager, the cashier offered twice the charge of rs. 4. 985 ; once for the extra bag and the second time for the excess weight in the carry on. As the flight time was nearing, i paid rs. 9. 969 in cash. And then cashier gave me the receipts and closed the counter. Now the check in agents started to push me to reduce the weight in the carry on in spite of paying for excess weight. Or else, i would lose my flight and all my tickets will vanish in to thin air.In the confusion created, i had to throw away many of my belongings - some books, some pooja materials and sweets to come to acceptable weight. And then i was allowed to leave. Obviously if i had to throw away the items worth rs. 4. 500, why was i made to pay excess weight. I am therefore writing to get my refund of rs. 4. 985 charged for no reason whatsoever. Please contact me at my email [protected]@hotmail.com or phone +[protected] Was this information helpful? |
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