[Resolved]  Jet Airways — Refund for canceled Flight

Address:

Bangalore, Karnataka

I was flying along with my wife from Bangalore to Amritsar via Delhi, My onward flight was cancelled and we were stranded at Delhi airport. The Jet staff at the airport refused to provide any assistance whatsoever but assured us that our entire ticket cost will be refunded. We had to stay the night at Delhi and buy a fresh ticket to Amritsar for the next morning. My refund request reference number is BOM/JKQ/ND/170214/8389929 has been resent umpteen times but there is no response from Jet refunds department.

What is one supposed to do ????