Jet Airways — refund for cancelled flight

Address:22086

I cancelled my booking (Ref zmilxf) for flight from kuwait to mangalore dr 1 june 2017. I did not receive the refund in my credit card account though the advice regarding the refund came soon after the cancellation tranaction. I complained about this a few days earlier and a lady from jet airways called me to confirm and tell me that refund would soon be processed. Could you pls resolve the issue and let me know the progress. Could you give me a reference number so that i can track the issue with you.
Dr. Aravinda rao jp no.[protected].
[protected]@gmail.com; tel[protected]
Was this information helpful?
No (0)
Yes (0)
Jet Airways customer support has been notified about the posted complaint.
Aug 01, 2017
Updated by aravindarao
DEAR SIRS, AS SOON AS I SUBMITTED THIS THERE WAS A CALL FROM +91-[protected] TELLING HE WAS FROM JET AIRWAYS AND CALLING FROM BELAPUR AND HIS NAME WAS RAHUL KUMAR SHARMA. HE SAID HE WAS GOING TO PROCESS MY REFUND IMMEDIATELY AND ASKED FOR BANK DETAILS FOR REFUND. I STARTED IMAKING ENQUIRIES INTO MY ACCOUNT AND EMAIL ADDRESS. I GOT SUSPICIOUS THOUGH AFTER ABOUT 40-45 MINUTES OF PHONE CONVERSATION AND ALMOST GAVE HIM MY BANK OTP'S, AS HE WAS TRYING TO TRANSFER MONEY FROM MY CREDIT CARD. I STILL HOPE HE HAS NOT SUCCEEDED IN COMPROMISING MY ACCOUNT. ALL PLS BEWARE ABOUT THESE FRAUDSTERS. WHEN WE GET CALL SUPPOSEDLY FROM COMPANIES AND ESTABLISHMENTS, WE NEED TO HAVE A WAY OF CONFIRMING THEIR AUTHENTICITY.
Complaint comments 

Comments

Dear Sir,

I had planned to reach Delhi via Flight no. 9W - 2416 on 26.07.2017 which got delayed for 2 Hrs. due to this I faced a lot of mental harassment and time loss. I had various meetings to be attended which got cancelled due delay in flight.

PNR No. GWOVUI
E-ticket No. 589-[protected]

Kindly see and expedite.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jet Airways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    2693
    Pending
    0
    Resolved
    582
    Jet Airways Address
    Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
    View all Jet Airways contact information